The leaks I plug.
A few of the big ones. Every fix follows the same shape — the leak, how the system works, and what changes for you.
- 01
Bookkeeper
Aussie small businesses wait 24 days on average to get paid — and 1 in 5 burn up to 12 working days a year just chasing it.
A system that gets you paid without the chase.
- 02
Receptionist
62% of calls to small businesses go unanswered — and 85% of those never call back.
A system that catches every call, day or night.
- 03
The Chaser
78% of buyers go with whoever replies first — and the average business takes 47 hours. Most enquiries just quietly go cold.
A system that chases every enquiry for you — an instant reply in seconds, then follow-ups that keep firing until they answer.
- 04
The Reviver
Selling to a past customer is a 60–70% shot. A stranger? 5–20%. Most businesses never go back to the goldmine they already own.
A system that wakes up your past-customer list — the people who already know and trust you — with well-timed, personal win-back messages.
- 05
Reputation
97% read reviews before choosing a local business — and 1 in 3 skip anything under 4.5 stars.
A system that asks every happy customer at the right moment.
- 06
Custom-built
Your biggest leak might not be on this list. That's the point — I don't sell off a shelf.
So I build the fix from scratch, around your business.
FREE · 20 MINUTES · NO PITCH
Find your leaks. Then plug them.
A 20-minute Leak Check — I show you exactly where your business is losing time and money. Even if we never work together, you'll walk away knowing.
FIND YOUR LEAKS · PLUG YOUR LEAKS
20 minutes to find the biggest leak.
Tell us what's going wrong. Michael calls you back — usually the same day — twenty minutes, no pitch, no charge.