One product against another
Comparisons, with the trade-offs named.
Head-to-head comparisons of the systems Australian small businesses actually choose between, written from implementation experience rather than feature tables.
6 pages in this section
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Custom vs off-the-shelf
Off-the-shelf is cheaper, faster and lower-risk for standard processes. Custom is worth it under three specific conditions. Most Australian SMBs meet none of them.
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ServiceM8 vs Simpro
ServiceM8 prices by job volume with unlimited users and publishes its rates. Simpro quotes on request. That difference tells you which end of the market each is built for.
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ServiceM8 vs Tradify
ServiceM8 prices by jobs with unlimited users; Tradify prices per user with unlimited jobs. That crossover decides it for most teams. Also: ServiceM8 publishes an API and Tradify publishes none.
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Xero vs MYOB
Not a features comparison. The one axis nobody publishes: Xero has webhooks and documents its rate limits, MYOB has neither. Both now charge developers. From each vendor’s own documentation.
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Zapier vs a custom integration
Use a platform until one of four things happens: the step count passes about a dozen, the error handling matters, the volume makes per-task billing hurt, or the logic stops fitting a visual builder.
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Zapier vs n8n
The decision is where it runs and how it meters. Zapier is hosted only and bills by task; n8n can be self-hosted with a free Community edition. Both are in production here.
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